Intelligent BPM Suite (iBPMS): Implementation of a CRM Use Case

Posted in Analytics, Big Data, BPM, Business Intelligence, Cloud, ESB, In Memory, Social Network on December 3rd, 2014 by admin

Today, humans have to interpret large sets of different data to make a decision. Using gut feeling is nothing but gambling. Therefore, big data analytics is getting more and more important every year to make better decisions. However, just doing big data analytics is not enough. In many use cases, systematic and monitored human interactions are as important to get best outcomes.

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