Lessons Learned: Best Practices for a Successful Introduction of Business Process Management (BPM)

I have written an article for “Service Technology Magazine” regarding the following topic: Lessons Learned: Best Practices for a Successful Introduction of Business Process Management (BPM). Here is the link: http://www.servicetechmag.com/I64/0712-3. The article illustrates some rules how to do BPM correctly. These rules are very important for success of a BPM project. If you do not consider them, your next BPM project may fail too…

Here is a short summary for introducing BPM succesfully (for people who are short of time and not reading the whole article):

• Rule 1: If you want to do BPM correctly, then be aware that your primary goal is to improve Business-IT-Alignment!
• Rule 2: If you want to do BPM correctly, then do not try to realize it without a service-oriented Architecture!
• Rule 3: If you want to do BPM correctly, then be aware that BPM is not just tooling, but an engineering process with a huge, iterative lifecycle!
• Rule 4: If you want to do BPM correctly, then use it only when you really gain benefits!
• Rule 5: If you want to do BPM correctly, then do NOT believe in BPM myths!
• Rule 6: If you want to do BPM correctly, then use BPMN 2.0!
• Rule 7: If you want to do BPM correctly, then choose the right BPM tool for the job!
• Rule 8: If you want to do BPM correctly, then do NOT use it for systems integration!

Please leave feedback, if you have any other opinions or experiences.

Best regards,

Kai Wähner (Twitter: @KaiWaehner)