I have written an article for “Service Technology Magazine” regarding the following topic: Lessons Learned: Best Practices for a Successful Introduction of Business Process Management (BPM). Here is the link: http://www.servicetechmag.com/I64/0712-3. The article illustrates some rules how to do BPM correctly. These rules are very important for success of a BPM project. If you do not consider them, your next BPM project may fail too…
Here is a short summary for introducing BPM succesfully (for people who are short of time and not reading the whole article):
Please leave feedback, if you have any other opinions or experiences.
Best regards,
Kai Wähner (Twitter: @KaiWaehner)
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